MANAGED IT SERVICES
Simple, Transparent
IT Service Plans
From essential protection to enterprise-grade security and compliance, choose the plan that fits your business and scale with confidence.
Our Plans
Three Tiers. Total Coverage.
Every business is different. Pick the protection level that's right for you —
and add what you need.
and add what you need.
Core
Core
Essential protection and support to keep systems safe and running.
✓
OS Patching & Updates
✓
Firewall & Network Management
✓
Helpdesk: 9–5, 4hr SLA
✓
Next Gen Anti-virus
✓
24/7 Security Operations Center
✓
Workstation & M365 Backup
✓
Annual Business Reviews
Pro Plus
Pro Plus
Advanced protection and proactive management for growing and security-conscious organizations.
✓
Everything in Core
✓
Warranty & Lifecycle Management
✓
Helpdesk: 8–7, 2hr SLA, Unlimited Remote
✓
Security Awareness Training
✓
Phishing Protection
✓
Password Management
✓
Quarterly Business Reviews
Elite
Elite
Enterprise-grade security, compliance, and strategic IT guidance.
✓
Everything in Pro Plus
✓
24/7 Helpdesk, 1hr SLA, Unlimited On-Site
✓
Application Software Patching
✓
Threat Hunting & AI Threat Correlation
✓
Darkweb Monitoring
✓
Network Diagramming
✓
Business Continuity Plan
Full Feature Comparison
What's Included in Each Plan
A complete, side-by-side view of every service included across all three tiers.
Core
Essential protection & support
Pro Plus
Advanced & proactive management
Elite
Enterprise-grade security & strategy
🖥️ Monitoring & Maintenance
OS Patching & Updates
✓
✓
✓
Vulnerability Management
✓
✓
✓
IT Inventory & Documentation
✓
✓
✓
Mobile Device Management
✓
✓
✓
Warranty & Lifecycle Management
✓
✓
Application Software Patching
✓
🌐 Secure Network Management
Firewall Management
✓
✓
✓
Network Administration
✓
✓
✓
DNS Filtering
✓
✓
✓
Secure Remote Access
✓
✓
✓
Network Redundancy
✓
✓
WiFi Management
✓
Network Diagramming
✓
🎧 Helpdesk Support
Helpdesk Availability
9:00 – 5:00
8:00 – 7:00
24 / 7
Remote Support
T&M
Unlimited
Unlimited
On-Site Support
T&M
T&M
Unlimited
Response SLA
4 hr
2 hr
1 hr
🔒 CyberSecurity
Email Security
✓
✓
✓
Hard Drive Encryption
✓
✓
✓
Next Gen Anti-virus
✓
✓
✓
Multi-Factor Authentication
✓
✓
✓
Cyber Threat Detection & Response
✓
✓
✓
24/7 Security Operations Center
✓
✓
✓
Security Awareness Training
✓
✓
Phishing Protection
✓
✓
Password Management
✓
✓
Identity & Access Protection
✓
✓
Threat Hunting & AI Threat Correlation
✓
Darkweb Monitoring
✓
☁️ Cloud Services
Cloud File Share
✓
✓
✓
Identity & Access Management
✓
✓
✓
💾 Backup & Resiliency
Workstation Backup
✓
✓
✓
M365 Backup
✓
✓
✓
Monthly Backup Testing
✓
✓
Business Continuity Plan
✓
📊 Reporting
Business Reviews
Annual
Quarterly
Quarterly
Available Add-ons
Extend Your Plan
Customize any tier with these optional services
tailored to your specific business needs.
tailored to your specific business needs.
💻
Hardware Procurement
- › Laptops & Workstations
- › Network Devices
- › Accessories
📦
Software Provisioning
- › Microsoft 365
- › Google Workspace
- › Software Licenses
📞
Unified Communications
- › VOIP Phone System
- › Video Conferencing
- › Mobile
🛡️
Backup & Resiliency
- › On-Prem Disaster Recovery
🔐
CyberSecurity
- › Penetration Testing
📋
Compliance
- › HIPAA & HITECH
- › NIST & CMMC
- › FINRA & GDPR
- › PCI & SOC2
🎓
Leadership Workshops
- › AI Adoption
- › CyberSecurity
- › Password Management
🧠
Consulting
- › AI Project Implementation
- › Migration Planning
- › Custom Projects
🔍
Assessments
- › Technology Assessments
- › Risk Assessments
- › Compliance Assessments
👔
Fractional CIO
- › Strategic IT Leadership
- › Technology Roadmapping
- › Vendor Management
Not Sure Which Plan Is Right?
Our team will assess your environment and recommend the best fit — no pressure, no obligation.